FAQs

It’s delightfully simple and a joy to send and receive personalized puzzles. You may select from our library or upload your own photo, choose a few simple options for the perfect message, and click create. That’s it! For more details and a step-by-step tutorial, visit our “How it Works” page.

Yes, there is a small fee to use our services. Members of our program can send uniquely personalized puzzles, perfect for any variety of recipients, anniversaries, holidays, or other occasions, for as little as $8.25 per month.

That’s up to you! Our dynamic puzzle creator allows you to choose how simple or complex you’d like the challenge to be. You’ll select the number of rows and columns for your puzzle and our builder will do the rest! Typically, customers choose somewhere between 16 and 100 pieces.

Recipients will be directed to a unique link on our site to retreive their personalized puzzle from you. The puzzle solver works well on desktop and mobile devices, so you may choose the best delivery method (email or text message) for the person in mind.

The popularity of our site requires us to limit individual users to no more than five puzzles per day. However, a single puzzle may be sent to as many recipients as you like.

Once you have chosen your image and puzzle details, our team creates your puzzle and a unique, private link is generated. While we try to work as quickly as possible, we do request one business day for puzzle creation.

If you choose to upload your own photos, they will be securely stored in your account where only you can view and use them. If at any time you wish to remove them, you can permanently delete them from your account dashboard.

It’s can be exciting to see all the different colors in your puzzle pieces, but sometimes black and white images can be more appropriate. Either work well, so the choice is yours!

Your photos, like our stock images, may be vertical, horizontal, or even square. You may use whichever orientation you think is best!

Yes, since we are a Christian organization, we strictly prohibit nudity or pornography in your photographs. Violators of this policy will be banned from using our site.